Frequently Asked Questions
Everything you need to know about our simple, real-food snacks.
What makes That's it. products different from other snacks?
We believe in transparency and simplicity. Our fruit bars are made with only two ingredients: fruit and fruit. No added sugars, preservatives, or artificial flavors—just real food.
Are your products allergy-friendly?
Yes, our snacks are manufactured in a facility free from the top 12 allergens, including peanuts, tree nuts, dairy, soy, and gluten. They are also certified Non-GMO and Vegan.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Do you offer subscription discounts?
Absolutely! By choosing our 'Subscribe & Save' option, you can receive your favorite snacks on a recurring schedule and save 15% on every order.
How should I store my fruit bars?
Our products are shelf-stable and do not require refrigeration. We recommend storing them in a cool, dry place to maintain optimal freshness and texture.