Returns & Exchanges
At That's it., we stand behind the quality of our fruit bars and snacks. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee for all products ordered directly through our website.
Contact Support
Email our customer service team within 30 days of receiving your order with your order number and the reason for your request.
Verification
Our team will review your request and may ask for photos of the product or packaging to help us improve our quality control processes.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a replacement shipment of your favorite snacks.
Processing
Refunds are typically processed within 5-7 business days; please note that due to food safety regulations, we do not require you to mail back perishable items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing